Privacy Policy

Hi, it's Jane. 🧶 Before the legal bits, a quick note from me. Your trust matters as much to me as the patterns themselves, so I want to be clear about what I collect, why I collect it, and how I keep it safe. Nothing tricky, no surprises. 🤍

At Happy Hookie, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you place an order or sign up for the Hookie Club newsletter, we may collect:

  • Your name
  • Email address
  • Billing address
  • Payment details (securely processed through trusted third-party platforms)

We only collect the information needed to fulfil your order and give you a smooth, cozy experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and digital pattern files
  • Respond to customer service questions
  • Share occasional updates or pattern releases (only if you have subscribed)

We do not sell or rent your personal data. Ever.

3. Cookies and Analytics

Our site uses cookies to improve your browsing experience and help us understand how visitors move through the shop. This includes anonymous traffic analytics like page views and time on site. You can disable cookies at any time in your browser settings.

4. Third-Party Services

We use trusted third-party tools to process payments and run our website, including Shopify, payment processors such as PayPal and Stripe, our email platform Klaviyo, and social platforms like Pinterest. Each of these platforms has its own privacy policy and follows strict security standards.

5. Email Marketing

If you opt in to the Hookie Club email list, you will receive the occasional note from Jane with new patterns, cozy ideas, and Club-only offers. No ALL CAPS, no daily spam. You can unsubscribe any time using the link at the bottom of any email.

6. Your Rights

You can ask to:

  • See what personal information we hold about you
  • Correct anything that is wrong
  • Delete your personal data (unless we still need it to fulfil an order)

To make a request, email us at contact@happyhookie.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please pop back to check now and then.

8. Contact

Have a question, or want to know more about how your information is handled? You can email me at contact@happyhookie.com, or send a note from the contact page. I read every single one. ☕

For more about the shop, you can meet Jane here, browse the pattern shop, or pop over to the FAQ page. 💛

Jane